Knowledge Resources

WASH Institute Brochure

This is the brochure that introduces WASH Institute.

MHM Module_Hindi

यह मॉड्यूल मासिक धर्म, उससे जुड़ी सामाजिक वर्जनाओं तथा स्वच्छ प्रबंधन के प्रमुख पहलुओं का वर्णन करता है।

MHM Module_English

This module describes the key aspects of menstruation, associated taboos, and hygienic management practices.

Hygiene Module_Bengali

WASH Hygiene Module covers key aspects of personal hygiene, safe water use, and sanitation practices in Bengali Language

WASH Hygiene Module_Hindi

WASH Hygiene Module covers key aspects of personal hygiene, safe water use, and sanitation practices

Water, pollution & water borne disease and Personal Hygiene_Bengali

Flipchart on personal hygiene habits

MHM Flipbook_Tamil

Flipbook on MHM to raise awareness and share information on safe, hygienic, and stigma-free menstrual practices, especially for adolescent girls, teachers, and community members.

MHM Flipbook_Hindi

Flipbook on MHM to raise awareness and share information on safe, hygienic, and stigma-free menstrual practices, especially for adolescent girls, teachers, and community members.

Resources Bank for Used Water Management

Resources Bank for Used Water Management

Stories of Change

Stories of Change - A booklet of case studies that are related to WASH interventions.

MANUAL ON WATER SUPPLY AND TREATMENT SYSTEMS - PART A

MANUAL ON WATER SUPPLY AND TREATMENT SYSTEMS PART A: ENGINEERING - PLANNING, DESIGN AND IMPLEMENTATION (FOURTH EDITION - REVISED AND UPDATED)

Guidelines for Public and Community Toilets (2025) - Draft Version

Guidelines for Public and Community Toilets (2025) introduces a framework across four interlinked dimensions which are infrastructure, service delivery, operations and business models, and behaviour change communication. Grounded in field research of over 2,000 toilet units across 10 States and feedback from 4,000+ users across nine cities, the guidelines emphasize user-centric design, inclusivity, and improved O&M practices to make toilets aspirational, dignified, and financially viable.

Toilet 2.0 O&M models for Community and Public Toilets

Toilet 2.0 compendium showcases innovative case studies of public and community toilets, providing a practical reference for urban local bodies, NGOs, and communities to scale inclusive and sustainable sanitation solutions.

Note on Co-treatment of Faecal Sludge (FS) in the existing or proposed Sewage Treatment Plants (STPs), Haryana

A note outlining the approach and considerations for co-treating faecal sludge in existing or planned sewage treatment plants.

USER MANUAL FOR REGISTRATION OF DE-SLUDGING AGENCY In Public Health Engineering Department, Haryana

A step-by-step guide for registering desludging operators with the Public Health Engineering Department, Haryana.

Water-Sanitation and Hygiene Module for Schools (English)

Water-Sanitation and Hygiene Module for Schools (English)

Safety Devices & Equipment for Sewer Entry Professionals

This session delves into the essential safety devices required for Sewer Entry Professionals (SEPs). It covers various types of equipment, including gas detection monitors, ventilation systems, and fall protection gear, highlighting when and how to use each device to ensure safety during sewer maintenance operations.

Safety Gear for Sewer Entry Professionals

This session highlights the critical need for safety gear for Sewer Entry Professionals, detailing the various types of Personal Protective Equipment (PPE) required, the appropriate usage scenarios for each, and the correct procedures for donning and doffing PPE to ensure safety during sewer maintenance operations.

Establishing Emergency Response Sanitation Unit (ERSU)

This video provides an overview of the Emergency Response Sanitation Unit (ERSU). It explains the necessity of ERSUs, outlines the roles and responsibilities of its members, and offers guidance on setting up a functional unit.

Flipbook on Menstrual Hygiene Management (English)

Flipbook on MHM to raise awareness and share information on safe, hygienic, and stigma-free menstrual practices, especially for adolescent girls, teachers, and community members.

Man to Machine Hole (M2M) Portal

The M2M portal is a curated digital platform offering guides, SOPs, templates, and training resources to help Indian cities professionalize urban sanitation services in line with national initiatives like Safaimitra Suraksha. It empowers local governments and sanitation workers with tools to deliver safe, efficient, and dignified waste-management systems.

Sanitation Worker Enumeration Dashboard

The Sanitation Workers Enumeration Dashboard under the Man-to-Machine initiative visualizes data on sanitation workforce demographics, locations, and mechanization status across cities. It helps administrators and policymakers monitor progress in transitioning from manual to mechanized sanitation operations while ensuring worker safety and resource planning.

Sanitation Worker Enumeration Dashboard

The Sanitation Workers Enumeration Dashboard under the Man-to-Machine initiative visualizes data on sanitation workforce demographics, locations, and mechanization status across cities. It helps administrators and policymakers monitor progress in transitioning from manual to mechanized sanitation operations while ensuring worker safety and resource planning.

ERSU Booklet

ERSU Booklet

Methodology for Used Water Management Planning

This methodology outlines a systematic approach for Urban Water Management projects, covering data collection, analysis, project formulation, and DPR preparation. It ensures risk assessment, gap identification, and context-specific solutions, leading to effective planning, design, tendering, and implementation of sustainable UWM systems

Chennai School WASH - A Photobook

A photobook showcasing School WASH Interventions (Hardware) Before and After

Improved Hygiene Practices - A Handbook in Telugu

Handbook covers key improved Hygiene practices including handwashing, cleanliness, food hygiene, MHM, consuming safe and clean drinking water, usage of toilet, toilet cleanliness, SWM etc.

Roles and Responsibilities of SMC in O&M of school WASH Facilities (Hindi)

Roles and Responsibilities of SMC in O&M of school WASH Facilities

RWH, calculations and ground water recharging methods - A Guidebook

Guidebook covers component of RWH, calculations and ground water recharging methods

Impact Assessment Report -Munger, Bihar

Impact Assessment Report covering the outcomes of the project interventions on schools in Munger, Bihar (2018-19)

GIS Interactive Platform - Ranchi

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Madurai

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Lucknow

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Guwahati

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Palani

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - New Barrackpore

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Nainital

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Medchal

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Mavillikara

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Mapusa

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Goalpara

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Dhenkanal

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Chunar

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

GIS Interactive Platform - Bundu

The platform offers an interactive interface to visualize the status of public and community toilets across project towns, enabling ULBs to make data-driven and spatially informed decisions. The map layers highlight key attributes, including over-utilized (stressed) toilets, gender and disability-friendly facilities, high-activity zones, operating agencies, proposed locations, and service areas of existing and planned toilets. By integrating this spatial information, ULBs can efficiently plan, prioritize interventions, and optimize toilet coverage and service delivery.

Skill Development in Fecal Sludge and Septage Management (FSSM) sector in Indian towns and cities" project, funded by USAID

Skill Development in Fecal Sludge and Septage Management (FSSM) sector in Indian towns and cities" project, funded by USAID

14 Towns Poster- Analyzing Urban Public Toilet Distribution

14 Towns Poster Analyzing Urban Public Toilet Distribution

Water and Sanitation Village Committee - A Training Guide

Water and Sanitation Village Committee - A Training Guide

Water and Sanitation Committee Training Guide

Water and Sanitation Committee Training Guide

Safe Water Handling - A Poster in Tamil

Safe Water Handling - A Poster in Tamil

Impact Stories - Drinking Water

These case studies talk about the Pre and Post conditions of community's drinking water struggles.

SWM Gamification Animatics

Innovative video animations that employ gamification principles to explain Solid Waste Management behaviours and practices. By making learning interactive and rewarding, these animatics are designed to capture the interest of a broader audience, particularly youth, and promote positive environmental actions.

Plastic Waste Management Animatics

Engaging IEC-BCC video animations that highlight the detrimental effects of plastic pollution. The content educates viewers on the importance of reducing, reusing, and recycling plastic, aiming to shift community behaviour towards sustainable plastic waste management.

Liquid Waste Management Animatics

Behavioural Change Communication (BCC) videos that illustrate the negative impacts of unmanaged liquid waste and demonstrate the benefits of proper management. The animations are crafted to influence community perceptions and encourage the adoption of safe liquid waste disposal practices.

Empowering Ganga Gram in State of Bihar: FY 2023-24

The subsequent annual progress report detailing the achievements and evolution of the Ganga Gram Program in the Financial Year 2023-24. It builds upon previous reports by showcasing continued key performance accomplishments, strategic milestones, and powerful testimonials, illustrating the program's sustained momentum and scaling efforts.

Ganga Gram Program in State of Bihar: FY 2022-23

A comprehensive annual review documenting the progress, milestones, and key performance accomplishments of the Ganga Gram Program for the Financial Year 2022-23. The report consolidates quantitative data and qualitative insights, including stakeholder testimonials, to provide a holistic overview of the program's impact and strategic advancements during that period.

Behaviour Change Communication Playbook

A comprehensive strategic framework designed to guide stakeholders in developing and implementing a robust behavior change strategy. Its primary objective is to drive sustainability and achieve ODF Plus status in villages by focusing on critical Key Performance Indicators (KPIs). This playbook serves as an essential operational manual for PRI members, Village Water and Sanitation Committees (VWSCs), field functionaries, sanitation supervisors, and district/block level officers and consultants.

Audit Report 2023-24

Audit Report 2023-24

Enumeration of Sanitation Workers Methodology

The Sanitation Workers Enumeration Methodology is a step-by-step guide for survey teams to identify and register all sanitation workers in a city. It details how to conduct field surveys, collect demographic and occupational data, and record body measurements so that PPE provided is gender-friendly and properly fitted.

Training modules for Public Toilet Operators - Handling Emergencies

It is possible for emergencies to happen in any workplace, so it is important for the person in charge of the toilet facility to be ready for different types of emergencies. This video will demonstrate how a toilet operator should manage different scenarios that may occur in the workplace.

Training modules for Public Toilet Operators - Waste Disposal

A toilet facility produces different kinds of solid and liquid waste, which require appropriate disposal methods and locations. This video will demonstrate the diverse types of waste that arise from toilet facilities and the correct ways to dispose of them.

Training modules for Public Toilet Operators - Cleaning Equipment

By having suitable equipment at hand, a toilet operator can enhance their productivity and achieve optimal results. This video will demonstrate the specific instruments required by a toilet operator to sanitize the premises effectively and the appropriate methods to upkeep them.

Training modules for Public Toilet Operators - Cleaning Procedure

In order to keep the toilet facility, clean, the operator is required to adhere to a specific checklist. This video will demonstrate the proper cleaning sequence and procedures that an operator should follow to ensure the facility's cleanliness.

Training modules for Public Toilet Operators - Use of Cleaning Chemicals

This video will demonstrate the various chemicals needed by a toilet operator to maintain the hygiene of the entire toilet, as well as the precautions that should be taken before using these chemicals.

Training modules for Public Toilet Operators - Personal Safety

When working in a toilet facility, it's crucial to use Personal Protective Equipment (PPE) to avoid coming into contact with harmful pathogens or experiencing accidents. This video will demonstrate the different types of PPE kits needed for a toilet operator and outline the precautions they should take to safeguard their own well-being.

Training modules for Public Toilet Operators - Personal Hygiene

Maintaining cleanliness is crucial not just for society as a whole, but also for our personal well-being as it has a direct impact on our health. When working as a toilet operator, one is constantly exposed to germs and disease-causing pathogens. This video will illustrate the necessary steps a toilet operator must take to uphold their hygiene standards.

Training modules for Public Toilet Operators - Soft Skills Requirement

This video focuses on the essential interpersonal and professional skills needed for toilet operators aiming to achieve a high star rating. It emphasizes the significance of customer interactions, cleanliness, and maintenance standards in providing a superior user experience.

Training modules for Public Toilet Operators - Duties & Obligations associated with operating an aspirational toilet

The video provides a concise overview of the aspirational toilet facility concept and discusses the duties and obligations of a toilet operator with a star rating. It serves as a foundation for the rest of the videos or modules.

Clean Streams, Healthy Villages: LWM Success in Himachal Pradesh

A video highlighting liquid waste management initiatives in Himachal Pradesh and their transformative impact on rural communities.

Unsung Heroes: The Story of a Desludging Operator

A video narrating the journey and experiences of a desludging operator in managing faecal sludge.

Transforming Sanitation: FSM Success Stories from Himachal Pradesh

A video showcasing FSM initiative in Himachal Pradesh, highlighting co-treatment facilities and their positive impact on rural sanitation.

From Survey to Strategy: Creating Village Action Plans for LWM

A video demonstrating the step-by-step process of conducting LWM surveys and developing Village Action Plans (VAPs).

FSM Initiative in Haryana - A video case study

A video showcasing FSM initiative in Haryana, highlighting co-treatment facilities and their positive impact on rural sanitation.

FSM Approached and Challenges

A video outlining various faecal sludge management approaches and the challenges in their implementation.

Challenges in Liquid Waste Management

A video depicting the key liquid waste management challenges faced by Rural India.

Grey Water Management Technology Punjab

Video explaining Greywater Management strategy and technologies for Rural Areas in Punjab. (in Punjabi)

GWM Technology Haryana (Hindi)

Video explaining Greywater Management strategy and technologies for Rural Areas in Haryana.

Medchal - Public and Community Toilet Case Study

The case studies document practical examples and learnings from public and community toilets across the 14 towns, highlighting innovative approaches, challenges, and solutions implemented on ground.

Chunar - Public and Community Toilet Case Study

The case studies document practical examples and learnings from public and community toilets across the 14 towns, highlighting innovative approaches, challenges, and solutions implemented on ground.

International Public toilet study

This report synthesizes global best practices for public toilets, analysing five key dimensions: access, operations and maintenance, technology, design fostering civic pride, and partnerships. It also reviews policy, regulatory, and institutional frameworks from various cities and countries that consistently deliver high-quality, inclusive, and sustainable public toilets. The insights aim to guide Indian municipalities, social organizations, and businesses in creating innovative new models to improve public toilet access for all Indians without losing depth of meaning.

Monitoring of public toilet

This guide helps ULBs monitor and manage public and community toilets effectively. It outlines a two-step process: Part A – Baseline Data Inventory, for mapping all public sanitation facilities, and Part B – Weekly Monitoring, to maintain hygiene and operational efficiency. This approach enables ULBs to track usage, assess refurbishment needs, and ensure facilities remain clean and functional year-round.

How to plan for new public toilets - A structured approach

This guidance document helps ULBs planning and siting new public toilets using a structured approach, ensuring adequate capacity and appropriate spatial distribution. It builds on evidence from MoHUA studies (supported by BMGF and USAID) and aligns with existing norms, including URDPFI, National Building Code, Model Building Byelaws, SBM Guidelines, and CPHEEO advisories.

Community in Action: SWM Success Story of GP Barmu Kelti, Himachal Pradesh

A case study highlighting the success of community-led solid waste management in the hill village of GP Barmu Kelti, Himachal Pradesh.

FSM Status Note, Himachal Pradesh

A brief note summarizing the current status, practices, and challenges of faecal sludge management.

Note on procedure and technique of emptying on-road/off-road septic tanks - Himachal Pradesh

A practical guide detailing the procedures and techniques for safely emptying on-road and off-road septic tanks.

Lighthouse Success Story Munger District Video

A professional video documentation showcasing the successful implementation and transformative outcomes of the Lighthouse Initiative in a selected Gram Panchayat of Munger District, Bihar, under SBM-G Phase-II. This film serves as an inspirational case study and a replicable model for other villages.

Inspirational Case Study Video - Lighthouse Initiative Phase I in Bihar, under SBM-G

A video documentation showcasing the successful implementation and transformative outcomes of the Lighthouse Initiative Phase – I in Bihar, under SBM-G Phase-II. This film serves as an inspirational case study and a replicable model for other villages.

Animated video on hygiene practices (Hindi)

Animated video on food hygiene practices to be followed such as washing hands before cooking, using clean water, covering cooked food etc.

Animated video on hand washing and its role in preventing diseases (Hindi)

Animated video on importance of cleaning hands in prevention of diseases during critical times

Animated video on ODF and the importance of toilets (Hindi)

Animated video on how open defecation spreads infections, the importance of using toilets, and keeping them clean

Animated video on personal hygiene (Hindi)

Animated video on personal hygiene, impacts of OD, importance of maintaining cleanliness and drinking clean water

Animated Video on Menstrual Hygiene (English)

Animated video on menstruation, its impacts on female body and how to maintain hygiene during menstruation

Portal that gives guidance to urban local body or practitioners to plan, implement and monitor Public and Community Toilets

Portal provides end to end tools and documents as guidance to urban local body or practitioners to plan, implement and monitor Public and Community Toilets

Dashboard on data collected on CT and PTs for different cities across the country

Power BI showing dashboard on data collected on CT and PTs for different cities across the country

Development, Operation and Maintenance (O&M) of Public/Community Toilets on a Build-Operate-Transfer (BOT) Basis - Model Tender Document